IT/Tech OKRs (Objectives and Key Results) are structured goal-setting frameworks designed to help technology teams align their efforts with broader business goals. These OKRs cover areas like system uptime, development velocity, security compliance, and tech innovation.
Advantages of IT/Tech OKRs:
Drive focus on high-impact development work
Track performance of infrastructure and engineering teams
Improve cross-functional collaboration
Increase deployment velocity and system reliability
Help tech teams contribute directly to business growth
Free IT/Tech OKR Templates
Objective 1: Improve System Performance and Reliability
KR1: Achieve 99.9% application uptime
KR2: Reduce system outages to fewer than 2 per quarter
KR3: Implement real-time monitoring across all core services
KR4: Resolve 95% of P1 issues within 1 hour
Objective 2: Accelerate Product Development
KR1: Decrease sprint cycle time from 3 weeks to 2 weeks
KR2: Maintain a 90%+ sprint completion rate
KR3: Release 2 major features per quarter
KR4: Improve code review turnaround time to under 24 hours
Objective 3: Strengthen Data Security and Compliance
KR1: Achieve 100% completion of quarterly security audits
KR2: Reduce security incident response time by 40%
KR3: Conduct monthly vulnerability scans and patch updates
KR4: Train 100% of staff in new cybersecurity protocols
Objective 4: Enhance DevOps Automation and Efficiency
KR1: Automate 80% of CI/CD pipelines
KR2: Cut deployment time by 50%
KR3: Reduce rollback incidents to less than 2%
KR4: Integrate infrastructure as code across all environments
Objective 5: Optimize IT Support and Operations
KR1: Reduce average ticket resolution time from 10 to 6 hours
KR2: Improve helpdesk CSAT score to 95%+
KR3: Resolve 90% of support requests within SLA
KR4: Implement self-service IT portal with 50 FAQs
Objective 6: Foster Technical Innovation and Learning
KR1: Launch an internal innovation lab by Q2
KR2: Host 6 internal tech talks or hackathons
KR3: Encourage 80% of engineers to complete at least one certification
KR4: Submit 3 new patents or open-source contributions this year